This Privacy Policy outlines how DunkNation (referred to as "the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make purchases from dunknation.com (the "Site") or otherwise interact with us (collectively, the "Services"). The terms "you" and "your" refer to users of our Services, including customers, website visitors, and others whose information we collect as outlined in this Privacy Policy.

Please review this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and sharing of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using our Services.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Revised versions will be posted on the site with an updated "Last updated" date, and we will take any necessary steps required by law.

Information Collection and Use

To provide our Services, we gather personal information from various sources. The nature of the information collected and used depends on how you engage with us.

In addition to the specific uses outlined below, we may use your information to communicate with you, deliver our Services, comply with legal obligations, enforce terms of service, and protect our rights and those of our users.

Types of Personal Information We Collect

The personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to data that identifies or relates to you. Below are the categories and specifics of the personal information we collect.

Information You Provide Directly

When you interact with our Services, you may provide us with:

• Basic contact details such as your name, address, phone number, and email.

• Order details including name, billing and shipping addresses, payment confirmation, email, and phone number.

• Account information including username, password, and security questions.

• Shopping preferences including items viewed, cart contents, and wishlist items.

• Customer support details based on your communications with us.

Certain features of our Services may require you to provide specific information. If you choose not to provide this data, you might be unable to use those features.

Information from Third Parties

We may obtain information from third parties, such as:

• Companies that support our Site and Services, like Shopify.

• Payment processors who collect payment information (e.g., bank details, credit card information) to process your transactions.

• Third parties and partners who collect information through tracking technologies on our Site and other platforms.

Information from third parties will be handled according to this Privacy Policy. We are not responsible for the accuracy of third-party information or their policies. For more information, refer to the section on Third Party Websites and Links.

Use of Personal Information

We use your personal information for various purposes, including:

• Providing Services: To fulfill orders, process payments, manage accounts, arrange shipping, and handle returns and exchanges.

• Marketing and Advertising: To send promotional communications and tailor ads based on your preferences.

• Security and Fraud Prevention: To detect and address fraudulent activities and protect our Services.

• Communication: To offer customer support and improve our Services.

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Disclosure of Personal Information

We may share your personal information under certain circumstances, such as:

• With vendors and third parties providing services on our behalf.

• With business and marketing partners.

• When required by law, in connection with business transactions, or to enforce terms of service.

• With affiliates within our corporate group.

We have disclosed categories of personal information, including identifiers, commercial information, and network activity, for the purposes mentioned.

User-Generated Content

If you post reviews or other content publicly, it will be accessible to others. We do not control how others use or handle this information.

Third Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before interacting with these sites.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from them. If a child’s information has been collected, please contact us to request deletion.

Security and Retention

We take reasonable measures to protect your information but cannot guarantee complete security. Retention of your information depends on its use for account maintenance, legal obligations, and other relevant purposes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as access, deletion, correction, and portability. You can exercise these rights by contacting us.

Complaints

For complaints about our handling of your information, contact us. If unresolved, you may appeal or file a complaint with local data protection authorities.

International Users

We may transfer and process your information outside your country, including in the United States. Transfers from Europe will be conducted under recognized mechanisms like Standard Contractual Clauses.

Contact Us

For questions about this Privacy Policy or to exercise your rights, email us at support@dunknation.store.